My photo isn’t printing

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If you're having trouble getting your photos to print from EventBooth, try these steps to confirm that everything is set up properly:

  • Check that the iPad is connected to the internet.
  • Make sure the printer is powered on.
  • Check for errors causing the printer to fail, such as paper jams or low ink.
  • See if the computer your printer is connected to is connected to the internet. If so, confirm that it is connected to Google Cloud Print. (For information on how to do this with your printer, check Google's Cloud Print website at https://www.google.com/cloudprint/learn/)

If everything here checks out, but you're still having trouble printing your photos, please submit a Support Ticket.

Have more questions? Submit a request

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